Seasonal web-shop fraud and chargeback checklist
Holiday traffic spikes fraud on web shops. Use vendor chargeback/AFS documentation to gate peak-season reviews—without inventing fraud rates.
Peak-season checkouts attract card testing, friendly fraud and reseller abuse.
Checklist
- AFS parameters live — Pass in-game signals (playtime, level, registration age) into anti-fraud where supported (Xsolla AFS setup).
- Chargeback playbook — Evidence pack ready: device/IP, delivery logs (chargeback docs).
- Velocity rules — Tighten velocity and geo-mismatch filters for BF/CNY/Diwali windows.
- Manual review queue — Staffed hours for peak nights (peak-season payments note).
- Refund-first path — Document when to refund to avoid chargeback costs.
- Reconcile daily — Web-shop settlement vs MMP purchase events.
- No invented rates — Log your fraud ratio; do not cite a universal “holiday fraud %”.
Facts versus limits
| Field | Evidence or limit |
|---|---|
| Chargeback mechanics | Xsolla developer docs |
| Peak-season guidance | Xsolla blog (vendor) |
| Industry fraud % | Not asserted |
| Appcharge/Stash | Not body-audited in this article |
