UK ASA loot-box disclosure in ads and store listings

Editorial colour collage hero (teal-navy): DISCLOSE THE BOX. STORE LISTINGS

Checklist from the ASA Enforcement Notice on disclosing paid loot boxes in Apple App Store and Google Play listings within the CAP Code remit.

Purpose

Ensure UK store listings (and aligned paid ads) disclose paid loot boxes before download, per the ASA Enforcement Notice.

Documented rule

The ASA Enforcement Notice: Disclosure of loot boxes in app stores (dated 26 February 2026) applies to Apple App Store and Google Play listings within the CAP Code remit that advertise mobile games containing loot boxes purchasable with real money or with virtual currency obtainable only by purchase.

Consumers must know before purchasing or downloading whether the game contains loot boxes. ASA’s preferred method is a prominent disclosure such as “contains loot boxes” or “includes random-item purchases”, placed where it will be seen quickly (for example at the top of “About this game”). Do not rely on scrolling through long descriptions, expanding sections, or a generic “offers in-app purchases” label alone. Active monitoring began 26 May 2026.

Checklist

#CheckPass if
1UK store textExplicit loot-box / random-item purchase line above the fold
2Dual storesSame clarity on App Store and Play UK listings
3Paid social / UACLanding store listing already compliant before spend
4Soft currency onlyConfirm whether premium currency is cash-only; if yes, disclosure still required
5CAP Copy AdviceEscalated for borderline “surprise mechanics” wording
6Industry principlesRead alongside UKIE paid loot-box principles linked from the notice

Limits

This notice is about disclosure in store advertising, not a ban on loot boxes. PEGI age-rating changes are a separate track.

Download the operator card.

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